Webinars

 

Keeping your organization’s operations effective and productive requires regular monitoring and evaluation. This process applies to your organizational structure, service offerings and the workflows that you use to manage them.

Evaluate and refresh your business practices with webinars that focus on hot industry topics and lessons learned by industry experts and your peers. Learn about best practices in care management, population health, quality and risk management, performance reporting and more. Get access to software experts, and get tips from real administrators and managers who have achieved success using MorCare’s solutions.

Secure your spot now for an upcoming webinar. All times are listed in Central time.

04/27/17

Creating A Cross-functional Collaborative Team Between Utilization Review and Insurance Verification Functions

This web seminar is presented by Kelley Carlisle and Sarah M. Clark from Sentara Healthcare in Norfolk, Virginia. They will share Sentara’s experience creating a cross-functional team between clinical and non-clinical staff utilizing MorCare’s MCCM solution. They will discuss the process changes to improve shared “workflows”, describe the “positive” impact on the teams work relations and identify the keys to the success of the project.

During this seminar, the following will be covered:
– An overview of Sentara Healthcare and 2016
strategic plan
– Departmental concerns which prompted PICOT
review of “shared” work flow processes
– Determinations from review findings
– Expected outcomes of process changes
– Need for team member “buy-in” of collaboration
– Cultivating timely communication between Clinical
and non-clinical staff
– Outline importance of clinical and non-clinical roles
– Project Implementation Methodology
– “Old World” vs “New World”
– “New World” Work Flow
– MCCM Customizations
– Post Implementation findings.
– Clinical Revenue Cycle Integration
– Keys to successful collaboration

Time will be provided for Q & A following the presentation.

Time:

Noon to 1:30 p.m. Central

Speakers:

Kelley Carlisle
Manager, Patient Financial Services
Sentara HealthCare

Sarah M. Clark, RN-BC, BSN, MHA/INF, CCM
Manager, Care Coordination Education & Informatics
Sentara HealthCare

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04/28/17

Navigating CMS Quality Initiatives to Avoid Penalties

In this web seminar, Linda Sallee and Debbie Hoffman from Huron Consulting, will discuss the new CMS Quality Measures and how they impact reimbursement.

They will describe emerging reimbursement models in today’s marketplace. There will be special focus on the impact of the readmission rates; how they impact reimbursement and ways to improve your rates.

Finally, they will present an overview of hospital acquired conditions (HACs) and explain their impact on reimbursement and ways to improve documentation to reduce the incidents of these events.

Time will be provided for Q & A following the presentation.

Time:

Noon to 1:30 p.m. Central

Speakers:

Linda Sallee, MS, RN, CMAC, ACM, IQCI
Healthcare - Director, Nurse Consultant
Huron Consulting

Debbie Hoffman, RN, MBA
Healthcare - Senior Director
Huron Consulting


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05/04/17

Care Transitions: Building Effective Post-Acute Care (PAC) Partnerships

Home Health Foundation (HHF) is comprised of three not-for-profit affiliate agencies: Home Health VNA, Merrimack Valley Hospice and HomeCare, Inc. HHF provides services primarily to patients living in northern Massachusetts and southern New Hampshire.  HHF is a post-acute care provider (PAC) partner of Lawrence General Hospital.  During this session, Scott Hilse, Manager of the Referral/UR Department and Donna Deveau, Vice President of External Relations, will describe how HHF uses the MorCare care management solutions to manage patient care transitions.

This session will also showcase MorCare’s post-acute care provider portal and how it is used to manage referrals from the hospitals.  The session will also provide an overview of the graphical performance reports available to the PACs using the system.

During this seminar, Mr.  Hilse, Ms. Deveau, and the MorCare team will present the following:

  1. Overview of the Home Health Foundation
    • Mission, scope of services and service area
    • Community Partnerships, including LGH
    • Referral Department and Processes, Old & New
    • Automated Work Flows using MorCare
    • Benefits achieved using the system
  2. Overview of MorCare Care Communications Networking (MCCN) Website:
    • Review of Active Patient Referrals
    • Communications with Hospital case managers
    • Accepting and rejecting referrals
  3. Overview of MorCare Analytics for PACs:
    • Provider Dashboard
    • Operational Reports
    • Referral turn-around time statistics

Time will be provided for Q & A following the presentation.

Time:

Noon to 1:30 p.m. Central

Speakers:

Scott Hilse
Manager, Referral/UR Department
Home Health Foundation

Donna Deveau
Vice President, External Relations
Home Health Foundation

John Kandris
Manager, Business Analytics Services
MorCare, LLC

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05/24/17

MorCare™ Care Management: Establishing Order in a Chaotic Healthcare Universe

This web seminar is presented by Renee Belfore from Sentara Healthcare in Norfolk, Virginia. Renee is responsible for training the care management teams across all Sentara’s hospitals.

The care manager’s role in healthcare can be chaotic, especially when trying to keep pace with changing regulations and documentation requirements. MorCare provides a flexible platform that is responsive to the needs of both inpatient and outpatient care managers. All documentation is entered in one centralized location permitting shared access to other programs and environments. The patient-centric database also facilitates reporting. MorCare is especially helpful in assisting with the education, guidance and training of novice care managers.

During this session, an overview of Sentara Healthcare’s care management program, including the scope, team structures and required workflows will be presented. The session will also cover details regarding how Sentara uses MorCare’s care management solutions to automate its programs across multiple hospitals including how Sentara uses the system to standardize data collection and documentation to meet evolving regulations and leadership mandates.

Learner Objectives:
1. State how Sentara Healthcare uses MorCare to improve communications in the health care continuum.
2. Discuss how MorCare’s flexibility allows hospitals to meet changing documentation and reporting requirements.
3. Understand how MorCare can assist novice Case Managers to become effective and compliant in their roles.

Time will be provided for Q & A following the presentation.

Time:

Noon to 1:30 p.m. Central

Speakers:

Renee Belfore, RN, MSN, ACM
Education Preceptor
Sentara HealthCare

Dana Myers, MSW, ACM
Clinical Product Consultant
MorCare

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05/25/17

Transforming the Role of Care Management to Support Alternative Payment Models

This is a web seminar for MorCare customers and prospects.

This session will overview how a Lawrence General Hospital, a community hospital, redesigned its care delivery
model to create a cross-conttinuum care management team to manage required Accountable Care and Bundled
Payment model outcomes. We will discuss strategies to ensure successful change management. Also, we will review
the critical role of post-acute care provider partnerships and technologies required to support efffective communication
and collaboration enabling this organization to achieve clinical and financial success.,

Time will be provided for Q & A following the presentation.

Time:

Noon to 1:30 p.m. Central

Speakers:

Mark Walker, RN
Post Acute Program Manager
Lawrence General Hospital

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