“With MorCare’s automated system, department managers receive incident notifications at the same time. With paper forms, we had notification delays. MorCare’s system records managers’ comments, and we can also forward the events to others who need to know. For example, we now can send events with resident involvement to the residency directors for teaching and education purposes.”

Karen Hoybrook
Clinical Risk/Patient Safety Manager
Hennepin County Medical Center

“We use MorCare Care Management to support our new case management model, including 24/7 coverage, from pre-admission through post-discharge reviews. One of the best features of the system is that we can use it to accurately track and manage our Medicare (Recovery Audit Contractor) and Medicaid audits and denials. We have better and improved audit reports now, so we’re billing appropriately based on the approved level of care.”

Greg Borden, RN, BS/EB
Senior Systems Analyst
Sarasota Memorial Hospital

“From a discharge planning perspective, honing in on discharge planning skills, high risk screening and having a comprehensive assessment is essential! If you don’t have a discharge planning model, you really need to work with MorCare on this in order to develop the high-risk screening tool that leads you into a comprehensive assessment tool.”

DeVonne Grizzle, RN, MSN. CCM
Vice President of Case Management
Quorum Health